How Can We Help You?

Need assistance? We have cheerful customer service representatives available to answer all of your questions. You can reach our customer service department by e-mail, phone, fax or mail.

E-mail: general_mills_shop@ordering.com

Phone (toll free): 1-877-964-6455

Fax: 1-802-864-9846

Mail:

General Mills Shop
PO BOX 3400
Lancaster, PA  17604

You can e-mail us or fax us 24 hours a day, and we usually respond to inquiries on the following business day. You can reach a live representative on our customer service phone line from 9:00 AM to 11:00 PM EST (and leave a message after hours). If you choose to mail us a question, we'll respond two business days after it is received.

If you are mailing, e-mailing, leaving a message or faxing please include your name and phone number and the best time and method for us to reach you.

If you are contacting us about a specific transaction please try to include as much specific information as possible, such as transaction # and transaction date, what items were on the order and the total amount paid.

Frequently Asked Questions

You may also be able to find the answer you are looking for on our FAQ page by clicking here.